JewelTrak connects to your Amazon Seller Central account through Amazon’s official Selling Partner API. You approve the connection in Seller Central, and you can disconnect at any time.
JewelTrak asks Amazon only for listings, inventory and order tracking. It never receives your buyers’ names, addresses or phone numbers.
Right now JewelTrak connects your account. Listing pieces on Amazon from JewelTrak and bringing Amazon orders in are coming next.
Before you connect
Amazon requires stronger login security from any software that holds a seller’s Amazon data. When you connect, these rules apply to everyone in your shop from their next sign-in:
- a login check: a passkey (Face ID, fingerprint or Windows Hello) or an authenticator app,
- a password of at least 12 characters with an upper-case letter, a lower-case letter, a number and a symbol.
See Login Check, Passkeys and Password Rules for the details. It’s a good idea to tell your staff before you connect.
Connecting
- Go to Settings → Integrations and open Amazon. (If you don’t see the Amazon card, ask JewelTrak to turn Amazon on for your shop.)
- Click Connect Amazon.
- Sign in to Seller Central with the account that owns your Amazon store, and approve JewelTrak.
- Amazon sends you back to JewelTrak, which shows Connected and your Seller ID.
Only users who can manage users can connect or disconnect Amazon. Amazon allows 10 minutes from clicking Connect Amazon to approving; if it takes longer, click it again.
Disconnecting
On the Amazon page, click Disconnect Amazon, then Disconnect. JewelTrak stops using your Seller Central account. To remove JewelTrak completely, also remove it in Seller Central under Apps and Services → Manage Your Apps.
After disconnecting, Amazon’s password rules no longer apply. Your shop’s login check stays on; to turn it off, untick Require a login check for everyone in this shop under Settings → Manage Users.