The Repair Profitability report under Reports shows how much money your work orders actually make — the job charge against what you paid out in labor and parts. Use it for a periodic check on whether repairs, custom jobs, and manufacturing are pulling their weight.
What counts
Only customer jobs that have been invoiced are included — that’s realized revenue. In-house jobs (where the cost rolls onto one of your own inventory items instead of being billed to a customer) are left out. Jobs are dated by their completed date, falling back to the intake date if a completed date wasn’t recorded.
For each job:
- Revenue — the job charge (unit price × quantity).
- Cost — the sum of the stage costs — what you paid bench jewelers / outside vendors for the labor and parts on that job.
- Profit — Revenue − Cost.
- Margin % — Profit ÷ Revenue, color-coded (green ≥ 20%, amber under 20%, red if negative).
Summary view (one row per job type)
Rolls everything up by job type — Repair, Custom, Manufacturing — so you can see at a glance which kind of work is most profitable. Click a job type to drill into its individual jobs.
Detail view (one row per job)
Every qualifying job with its envelope #, date, customer, description, revenue, cost, profit, and margin. The envelope # links straight to the work order. Use Detail to find the specific jobs dragging your margin down.
Filters
- Date range — defaults to month-to-date.
- Job Type — limit to repairs, custom, or manufacturing.
- Salesperson — limit to one person’s jobs.
- Store — if you have access to more than one.
A note on accuracy
Profit is only as good as the costs you record. If you don’t enter stage costs on a job, it shows 100% margin — a flag that the labor/parts cost wasn’t captured, not that the job was pure profit. Revenue is the job’s quoted charge; if an invoice was later discounted, the report still uses the original job charge.
Permissions
This report shows cost and margin, so it requires the Profit Report permission — the same gate as Gross Profit. People without it won’t see the report tile.
Export to Excel or CSV, or email it on a schedule, like any other report.