Scan a driver’s license or ID

Instead of typing a walk-in’s details, you can scan their driver’s license or state ID and let JewelTrak fill the new-customer form. It reads the barcode on the back of the card and drops in their name, address, and birthday for you to review and save.

This pairs well with Scan a business card — the card is best for vendors and trade contacts, the ID is best for retail customers (and it captures a mailing address and birthday a card usually won’t).

Where to scan

On the New Contact page, click Scan ID at the top of the form. You have two ways to read the card:

• USB barcode scanner (recommended) — scan the PDF417 barcode on the back of the license with a USB 2D scanner. The scanner “types” the barcode into the box and the form fills automatically — no camera permission, and it’s the most reliable read. This is the fast counter setup.
• Use camera — if you don’t have a scanner, tap Use camera and point it at the same barcode on the back. This is a best-effort read and works better in good light with a steady hand.

Always scan the back of the card (the dense rectangular barcode), not the front.

What gets filled in

JewelTrak reads the card and pre-fills:

• Name (first / last)
• Address (street, city, state, ZIP)
• Birthday

It leaves everything else (phone, email, roles) for you to add. Glance over the result before saving — review the fields, set any roles you want (Customer / Vendor / Partner), and save like any other contact.

If you see “Couldn’t read that barcode,” you’re likely scanning the front — use the PDF417 barcode on the back, or just type the fields in. The form is a normal New Contact form underneath.

A note on local rules and privacy

A few US states regulate scanning a customer’s driver’s license at retail — check your local rules before using it routinely.

The license is parsed in your browser. Nothing is sent to a server and nothing is stored until you save the contact — at which point only the fields above are kept, the same as if you’d typed them.